Frequently asked questions

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  • How to login to administration panel?

    In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

  • How to create event?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Events -> Sports and Leagues or directly to URL below:

    http://demo.betscheme.com/eng/admin/sports

    3. Choose sport and press on View button

    4. Choose league and press on Create event button

    5. Fill in events details:

    • Events name: it is events name. Please separate with minus sign. For example: Manchester United - Liverpool
    • Date: enter date in format yyyy-mm-dd hh:mm. For example 2017-06-25 15:00. Server time is GMT 0. Please make sure that it is future date.
    • Active: activate the event by leaving it ON

    Please create once you fill in all fields. Please wait until event will be created in system.

    The event is created. In order to appear in website you need to enter odds to event.

    5. Press on event name (text hyperlink). You are inside event. Press on text hyperlink "Add betting types to event" to access betting types.

    6. In order to create Betting type for event you need to select in drop box Bet Type and add odds below.

    Explanations:

    • 1 - first team
    • 2 - second team
    • X - draw
    • Bet Line - value. For example Under/Over betting type. You enter Bet Line 2.5 goals.

    Once you finish you press Create button and odds will appear instantly in website.

  • How to create menu?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Content -> Menus management or directly to URL below:

    http://demo.betscheme.com/eng/admin/content/menus

    3. Choose from table menu position. For example Top menu. Press on View button.

    4. Press Create tab on top and complete fields below:

    • Title: menu name which will be visible in front end. For example: Terms and conditions.
    • URL: menu code which will be used when you will join menu to content page. For example terms-and-conditions. It must be without spaces.

    Once you filed in fields press on Create button.

  • How to create content page?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Content -> Content management or directly to URL below:

    http://demo.betscheme.com/eng/admin/content/pages

    3. Please create button and fill in fields below:

    • Title: it will be visible in front end.
    • URL: it is content URL. It should match menu URL. This way user will reach this content page though menu.
    • Keywords: it is for search engine purposes. Please write keywords and separate them by comma.
    • Description: this content will not be visible in frontend
    • Content: enter content information.
    • Active: activate content by pressing leaving this option as ON.

    Once you filled all information press on Create button.

  • How to close pending ticket?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Tickets-> Tickets or directly to URL below:

    http://demo.betscheme.com/eng/admin/tickets

    3. Inside you see the list of all sportsbook tickets. Find ticket which ticket you want to close and press on View button.

    4. In Ticket section you can find all bets in this ticket. In order to close ticket you need to enter event result. Press on Enter result button.

    5. Inside event you need to make actions below:

    • Result: enter event final result.
    • Match Result: pick won bets/teams.

    Once you mark wining bets/teams press on Submit button and system will do the rest.

    Now ticket is updated. Depends on bets statuses the ticket would become won or lost.

  • How to create bonus code?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Marketing -> Create bonus code or directly to URL below:

    http://demo.betscheme.com/eng/admin/bonusCodes

    3. Inside you will find list of existing bonus codes. In order to create on press on Create tab on top and fill in the fields below:

    • Code: name of bonus code
    • Amount: amount of money which user will get
    • Time used: how many times it can be used. Each user can use it only once.
    • Expires: press on field and select expiry date

    Once all fields are created press on Create button.

  • How to create new user?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Users -> Create user or directly to URL below:

    http://demo.betscheme.com/eng/admin/users/add

    3. In order to create user you need to fill in fields below:

    • Username: enter user's username
    • Password: enter password which user will use to log in to website
    • Email: enter user's email address
    • First name: enter user's full first name
    • Last name: enter user's second name
    • Address1: enter user's first line of address
    • Address2: enter user's second line of address
    • Zip code: enter post code of address
    • City: enter city
    • Country: enter country
    • Date of birth: enter date of birth in format yyyy-mm-dd
    • Mobile number: enter full mobile number with dialing code
    • Allow betslip: you can hide betslip for user by leaving this option as NO

    Once all fields are created press on Create button.

  • How to confirm (complete) or cancel deposit request?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Finance-> Deposits or directly to URL below:

    http://demo.betscheme.com/eng/admin/deposits

    3. Inside you see list of pending deposit request and also you see list of all completed or cancelled transactions.

    In pending deposit tab you have two options:

    • Complete (confirm) request. Deposit amount will be added to user balance and confirmation will appear in user panel deposit history.
    • Cancel request. Balance of the user will remain the same and information about cancelled deposit will appear in user panel deposit history.

    Once you choose one of two option press on button in list and in popup confirm your selection.

  • How to setup risk management settings?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Risk management -> General Settings or directly to URL below:

    http://demo.betscheme.com/eng/admin/risks

    3. Inside you will see risk management options. Below explanation of each of them:

    • Lowest stake: setup lowest stake which user must put to place ticket
    • Highest stake: setup limit of highest stake which user must put to place tickets
    • Highest winning amount: setup highest potential winning ticket amount of money
    • Lowest number of events in one ticket: setup lowest number of bet in ticket
    • Highest number of events in one ticket setup highest number of bet in ticket

    Once you made changes press on Save button.

  • How to turn off ticket printing option?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Settings -> Ticket settings or directly to URL below:

    http://demo.betscheme.com/eng/admin/settings/tickets

    3. Inside you can see Ticket printing settings.

    In order to turn off printing function choose value No and press on Save button.

  • How to setup deposit settings?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Finance-> Deposit settings or directly to URL below:

    http://demo.betscheme.com/eng/admin/settings/depositsRisks

    3. Inside you will see deposit settings. Below explanation of each of them:

    • Allow automated deposits: you can turn off all automated deposit method(s). At this moment it is Bitcoin payment provider and this option will disappear from deposit options in user panel.
    • Allow manual deposits: you can turn off all manual deposit method(s). At this moment it is cash deposit option and it will disappear from deposit options in user panel.
    • Lowest amount for deposit: setup lowest deposit amount
    • Highest amount for deposit: setup highest deposit amount

    Once you made changes press on Save button.

  • How to manage properly all results?

    1. In order to access administration panel please press on link below:

    http://demo.betscheme.com/eng/admin

    Please use credentials below:

    • User: admin
    • Password: admin
    • Role: Administrator

    Press Login button to access.

    2. Please go to section Events-> Results settings or directly to URL below:

    http://demo.betscheme.com/eng/admin/results/allSports

    3. Inside you see on top four tabs. In order to close all tickets we offer to choose Finished events in tickets.

    It shows all events which are used in tickets. The events are already finished and you can enter results to close all tickets.

This page will update regularly.